Contact Us
If you have a question about your order, need help choosing the right coffee, or want to speak to us directly, we’re here to help.
We kindly ask that unsolicited marketing or SEO proposals are not sent through this channel.
hello@velarecoffee.com
We aim to respond within 24–48 hours (Monday–Friday).
Order Support
For order updates, shipping queries or delivery issues, please include:
- Your order number
- The email address used at checkout
- A brief description of the issue
This helps us resolve things quickly.
Hospitality & Corporate Enquiries
If you are exploring Velare Coffee for guest accommodation, serviced apartments, boutique hospitality, workplace coffee, gifting programmes or coffee supply, we would be pleased to discuss your requirements.
Please include:
- Organisation or property name
- Estimated volume requirement
- Desired launch date
- Any particular serving or packaging requirements
We aim to respond to commercial enquiries within 1–2 business days.
Partnerships & Collaborations
For press, wholesale, supplier enquiries or collaboration opportunities, email press@velarecoffee.com.
Outside the UK?
International checkout is not open yet while we confirm the technical, customs and fulfilment arrangements. Register your country and email address and we will let you know when Velare becomes available in your destination.