Shipping & Returns
Delivery charges, dispatch schedules and returns information are set out in the policies below.
Shipping
Discovery Pairs follow a Wednesday batch schedule with a Tuesday noon cut-off. Full-size Duos are normally processed within 1–2 working days, with tracked UK delivery at £4.95 and free UK delivery on orders of £50 or more. Full details are in our shipping policy.
Returns and refunds
For cancellations, damaged or incorrect items, missing parcels and return instructions, please see our refund policy.
Read the Returns & Refund Policy
Need help? Email hello@velarecoffee.com with your order number.